Privacy Policy for Turkish Carpet Kilim

At Turkish Carpet kilim, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or interact with our business.

1. Information We Collect

We collect information that you voluntarily provide when you interact with us. This may include:

  • Personal Identification Information: Name, email address, phone number, shipping address, billing address, and payment details.
  • Transaction Information: Details of the products you purchase, including Turkish carpets and kilims, and any other related transactions.
  • Log Data: Information such as your IP address, browser type, and access times when visiting our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Orders: To fulfill your orders, including shipping and billing.
  • To Improve Customer Experience: To respond to your inquiries and provide you with personalized service.
  • To Communicate with You: To send you updates regarding your orders, promotional offers, and news about new arrivals of Turkish carpets and kilims.
  • To Enhance Website Functionality: To analyze website performance and improve our online store.

3. Data Security

We take the security of your personal information seriously and implement appropriate measures to protect it. This includes encryption for sensitive data and secure servers. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

4. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us with our operations, such as:

  • Payment processors
  • Shipping and delivery partners
  • Website hosting and analytics services

These third parties are obligated to use your data solely for the purposes of providing the services they were hired for.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your user experience on our website. Cookies help us remember your preferences and gather information about how visitors interact with our website. You may disable cookies through your browser settings, but this may affect your browsing experience.

6. Your Rights and Choices

You have the right to:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request corrections to any inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal information, subject to certain exceptions.
  • Opt-out: Unsubscribe from promotional emails at any time by following the unsubscribe link in our emails.

To exercise any of these rights, please contact us using the information provided below.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the effective date indicated. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Turkish Carpet kilim – Hız Halı LTD
Küçük Ayasofya Mah, Akbıyıkdegirmeni Sk, No:35/1
Sultanahmet – Fatih – Istanbul

Turkey

This policy serves as a general guideline and should be adapted to comply with local laws and regulations, such as GDPR (if applicable). If you are unsure about any legal aspects, it is recommended to consult with a legal professional.